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Tell us about your order.
Returns must be shipped back within 7 days of delivery (it does not have to arrive to us within 7 days.) Store credit or exchange is offered when shipped beyond the 7 days and for up to 14 days after you receive your order.
For local pickup orders: Items must be picked up within 48 hours of you being notified that your items are ready in order to be eligible for refund. You have 7 days from your purchase date to initiate a return. After this period and for up to 14 days, they will be eligible for store credit only.
Sale items or items purchased with a promotional code are final sale and will not be eligible for return or exchange unless noted otherwise in promotion details.
Other items that are final sale include: Socks, tights, food products, fragrance, and any bath/body products.
51 Charles Street
Boston, Massachusetts 02114
11AM - 6PM EST
10AM - 6PM EST
12PM - 5PM EST
M-F: 11-6PM SAT: 10-6PM SUN: 12-5PM
51 Charles St
THIEVES NEXT DOOR
53 Charles St