Fragile items incur a surcharge of $2 per fragile item for orders within the Continental US and up to $5 per fragile item for international orders.
Oversized items incur a surcharge of $10 per oversized item for orders within the Continental US and up to $15 per oversized item for international orders.
Oversized/Fragile items are not eligible for shipping promotions.
To be eligible for a return, items must be unused and in their original condition with no signs of wear and in the original packaging if applicable. Shoes must be mailed within their shoe box and inside of a shipping box. We do not provide return shipment labels at this time.
Items worn out of the store are considered to be final sale.
The following items are considered final sale and will not be eligible for return or exchange: Fragrance, bath/body, socks, tights, food Items, and sale pieces.
We will always do our best to make sure you leave happy but do reserve the right to refuse any return/exchange if the above conditions are not met.
For Online Orders
We are happy to accept returns for full price items from our online store when shipped back within 7 days of being delivered to you. If you are able to return your items in-store, please shoot us an email or call ahead of time.
For local pickup orders to qualify for a full refund, items must be returned within 48 hours of picking up your order in store. Beyond 48 hours and for up to 12 subsequent days, items will be eligible for store credit only.
In Store Purchases
We accept items purchased in store for store credit or exchange only within 14 days of purchase, as the option to try on in store was available and you have the benefit of our thieves' eyes! We have new product coming in daily so we know we can help you find something else you love.
Each item carried at December Thieves is lovingly crafted. We work with small artisans and independent designers who follow small batch manufacturing practices.
For them, this means working solo with a handful of studio assistants or with small family run workspaces to bring to life their creations. For us, this means high quality, unique products in very small quantities and a true dedication to the transformative power of a product made with passion.
Nothing is mass produced or can be reordered on a whim, and when it runs out, it runs out. Kindly note that the items you find online are one and the same as those found in our brick and mortar locations- so snatch them up while you can!